Industry: Admin and Secretarial
Job Ref: AC/PMOUTH/CS
Description: Customer Service / Admin
Based in Portsmouth
Monday - Friday 9am - 5pm
Salary: £16,000 - £18,000 DOE
Start date: January
Wild Recruitment are proud to be working with a growing client in Portsmouth who are recruiting experienced Customer Service / Admin advisor to join their team. The company offer great progression opportunities and a company annual bonus on performance
What you will be doing:
Answer all incoming overflow calls roughly half a dozen a dayConduct a quarterly surveysCleans customer data from inbound callsChecking integrity of data manually - running through data pots and checking for errorsAdding information to the system when requiredManage scanned documents on systemReview and manage shared mail boxes (Customer Service Inbox and Fax to Email)Manage customer mailings - Fulfilling and franking lettersWelcome guests and make tea
You will have the following:
Previous experience of working in customer service or admin.Strong telephony customer service experience.Proven experience of problem solving.Good computer skills.
This is a great opportunity to join a growing company who offer genuine career progression.
Key words: Customer Service, Administration, Office, Portsmouth, Inbound.
Contact: Portsmouth Senior Selection