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Customer Service Team Leader  
Salary: 
£23000 - £24000 per annum 
Hourly rate: 
 
Location: 
Milton Keynes 
 
 
Industry: Call Centre and Customer Service 
Job Ref: EFSCTL 
 
Description:  
 
To ensure that a first class customer experience is provided when resolving enquiries. As a Team Leader you will also be a role model for members of the team. You will be supporting enquiries through multiple platforms. 
 
You will motivate and lead a team to achieve targets and goals set and to ensure a strong team dynamic. 
 
 
 
Experience  
 
Experience with supervising a teamExceptional customer service experienceGood IT skills, including Word, Excel, CRM and databasesExcellent communicator both written and verbalExperience of quality checkingExperience in managing multi-channel enquiries, phone, email, online chat and social media 
 
 
 
Wild Recruitment are an equal opportunities employer. 
 
 
 
Type: Permanent 
Start: 02/01/18 
 
Contact: Milton Keynes Branch 
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