Salary Package:
Up to £12.31 per hour + OTE 30000
Location:
Monmouthshire, Wales
Consultant:
Jennifer Helen Hallsworth
Posted:
01/07/2025
Description:
We are seeking a reliable and detail-oriented Administrative Assistant to support daily operations within our NHS department. The role involves booking and cancelling appointments, updating customer records, relaying information between patients and healthcare consultants, and performing general administrative and data entry tasks. This position is ideal for someone with strong communication skills, attention to detail, and a collaborative mindset.
Book, cancel, and reschedule patient appointments in line with service protocols
Update and maintain accurate patient and customer records using NHS systems
Respond to incoming queries via phone and email, providing clear and timely information
Relay information between customers, consultants, and clinical teams as required
Perform general data entry and administrative duties
Maintain confidentiality and adhere to NHS policies and data protection standards
Work closely with other administrative team members to support smooth service delivery
Essential:
Previous experience in an administrative or data entry role
Strong communication skills, both written and verbal
Proficient in Microsoft Office (Outlook, Word, Excel) and/or NHS systems
Excellent attention to detail and organisational skills
Ability to work independently and as part of a team
Understanding of confidentiality and data protection (GDPR)
High attention to detail
Strong time management
Team player with a proactive attitude
Effective communicator
Adaptability and professionalism in a fast-paced environment
