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Customer Service Account Manager

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Salary Package: £18000 - £22000 per annum
Location: Portsmouth, England
Consultant: Sian Cox
Posted: 08/02/2018

Description:

Customer Service Account Manager
*Times Top 100 Companies to work for*
£18,000 - £21,000 + Bonus



Wild are looking for a determined individual to join a market leading business in Portsmouth. Alongside a competitive salary, our client is also offering free parking on site, career progression and has been named as one of the Times Top Companies to Work for.

Roles & Responsibilities will include :-



  • Liaising with partners via telephone and email.

  • Up selling and cross selling company products and services.

  • Maintaining client relationships through excellent customer service.

  • Resolve client queries and report technical issues to the correct departments.

  • Administrative tasks, data capture, data entry and order processing.

  • Building rapport with clients to ensure long lasting relationships.

  • Working towards targets and KPIs.


Desirable Skills :-



  • Telephone customer service experience

  • Business to business Account Management

  • Ability to multi-task

  • Organised and attention to detail

  • Rapport building

  • Excellent communication skills, both verbal and written



The role will suit candidates with a background in Customer Service, B2B sales, account management and telecommunications.



Please contact Sian at Wild Recruitment for more information.

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