Customer Service Administrator

Whiteley | c£28,500 + Bonus + Excellent Benefits

Full Time | Permanent

Looking for a role where you can build your skills, take on new challenges and develop your career?

We're recruiting for a Customer Service Administrator to join a successful and growing business with a reputation for investing in its people. This is a fantastic opportunity for someone with customer service and administration experience who is ready to step into a varied role that offers genuine progression and development opportunities.

You'll be part of a busy, supportive team where you'll gain exposure to a range of responsibilities, develop your commercial awareness and play an important part in delivering an excellent customer experience.

The Role - your responsibilities will include:

• Processing and checking completed work through internal systems


• Liaising with customers to obtain purchase orders and required information


• Managing customer-specific invoicing requirements


• Working to deadlines to ensure work is processed accurately and on time


• Supporting colleagues across different areas of the business when required


• Delivering a high standard of customer service through email and telephone communication


• Providing general administrative support to ensure the smooth running of the team

About You

We're looking for someone who is:

• Experienced in customer service and administration


• Organised, proactive and able to manage multiple tasks


• A confident communicator with a professional telephone manner


• Detail-focused with strong accuracy levels


• Comfortable working to deadlines in a fast-paced environment


• Proficient in Microsoft Office, including Excel, Word and Outlook


• Eager to learn, develop and progress their career

What's in it for You?

• Salary of c£28,500


• Annual bonus scheme


• Excellent training and development opportunities


• Career progression pathways and apprenticeship programmes


• Healthcare cash plan


• Pension scheme


• Employee recognition and reward schemes


• Retail discounts and employee perks


• Share option scheme


• 33 days holiday including bank holidays


• Holiday buy and sell scheme


• Modern office environment


• On-site food and coffee truck

If you're looking for more than just another admin role and want to join a business that will support your development and help you grow professionally, we'd love to hear from you. Apply today!!